Entire family's Google accounts banned after son pleasured himself in front of Gemini Live
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My son pleasured himself in front of Gemini Live with the camera. My entire family have had our Google accounts banned. Scotland He's 14 and stupidly decided to try and roleplay with Gemini using its live camera mode. The AI correctly identified he was underage and Google banned all my accounts. He did it on the family tablet. It has parental controls to stop him watching innapropriate stuff, but we dind't realise Gemini wasn't covered by these. ALL of our entire family's Google accounts were linked to that tablet. Google banned them all. Everything gone. 15 years of business completely inaccessible. All my emails, all my documents saved in Google Drive. Even my website was linked to my Google account and that's been locked down too. We've written to Google and begged for it to be reinstated but they've said all the accounts have been shut down for child protection reasons. I don't know how I'm going to pay my mortgage in 3 months time. I've literally lost ALL my records for my accountant. My company year ends in May. My whole life is completely fucked. Is there any legal mechanism I can use to get all my google accounts back?
Overview
This image is a screenshot of a viral Reddit post from the r/LegalAdviceUK community. The original poster, a UK-based user, explains that his 14-year-old son masturbated (referred to as "pleasured himself") in front of the camera while using Gemini Live, Google's AI chatbot with a live camera feature, on the family tablet. The family had enabled parental controls but they did not cover the Gemini app. Because the son was underage, Google detected the inappropriate content and banned all of the family's linked Google accounts. The user lost 15 years of business data stored in Google Drive, all personal and business emails, and access to his website that was linked to his Google account. Google refused to reinstate the accounts citing child protection policies. The poster is now facing major financial and personal ruin, as he cannot access business records needed for his accountant, cannot plan to pay his mortgage in three months, and asks the subreddit if there is any legal action he can take to recover his accounts.
Origin notes
This post was originally created by Reddit user NearbyNeck3162 and posted to the UK-focused legal advice subreddit r/LegalAdviceUK on Reddit. This image is a screenshot of the original post that was later reposted to 9Gag, with the repost title "Mistakes were made".